Mark Colgate, University of Victoria

Research

Read how they describe their research on their University of Victoria profile.

Customer service sports coaching in the business context

Latest funding

Antecedents and consequences of customer performance
SSHRC · 2007 · Principal investigator
$78,951

All 1 grants and awards

No publications available.

Antecedents and consequences of customer performance

Principal investigatorSSHRC2007Standard Research Grants

Principal investigators: Colgate, Mark R.

Keywords: customer performance; HR strategies; service encounter; firm performance

$78,951

From CIHR, NSERC and SSHRC funding decisions: CIHR since 2008, NSERC since 1991 and SSHRC since 1998, including their latest published competition results.

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Applying for

Subject: Prospective PhD student: Customer service Dear Professor Colgate, My name is [your name], and I am a [your current degree or role] at [your institution]. I am applying for a PhD position starting in [term and year]. Your research on customer service connects closely to my own work on [your research topic]. [One or two sentences on what you did and what you learned.] Are you accepting new PhD students for [term and year]? I have attached my CV and transcripts, and I would be glad to talk at a time that suits you. Thank you for your time. Kind regards, [your name]