Ragavendran Gopalakrishnan, Queen's University

Research

Service Operations Queueing Models Game Theory Behavioral Operations Customer Service System Design Optimization Wait Times

Latest funding

Behaviour-Aware Queueing Models for Smart Service Operations
SSHRC · 2020 · Principal investigator
$60,100

All 1 grants and awards

Behaviour-Aware Queueing Models for Smart Service Operations

Principal investigatorSSHRC2020Insight Development Grant

Principal investigators: Gopalakrishnan, Ragavendran

Keywords: Service Operations; Queueing Models; Game Theory; Behavioral Operations; Customer Service; System Design; Optimization; Wait Times

$60,100

From CIHR, NSERC and SSHRC funding decisions: CIHR since 2008, NSERC since 1991 and SSHRC since 1998, including their latest published competition results.

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Applying for

Mention their SSHRC grant from 2020

Subject: Prospective PhD student: Service Operations Dear Professor Gopalakrishnan, My name is [your name], and I am a [your current degree or role] at [your institution]. I am applying for a PhD position starting in [term and year]. Your research on service operations connects closely to my own work on [your research topic]. [One or two sentences on what you did and what you learned.] I also saw your SSHRC-funded project "Behaviour-Aware Queueing Models for Smart Service Operations" (2020), and I would be glad to contribute to work in that direction. Are you accepting new PhD students for [term and year]? I have attached my CV and transcripts, and I would be glad to talk at a time that suits you. Thank you for your time. Kind regards, [your name]