This profile is built from public research funding records (CIHR, NSERC and SSHRC). We have not imported them from a York University directory, so their publications, courses and email address may be missing. Find their university profile.
Latest funding
- $27,829
Using linguistic style to increase trust in political messages from "Across the Aisle"
SSHRC · 2024 · Principal investigator
- $61,089
Conversation Dynamics in Customer Care: The Impact of When and How Help Agents Speak on Customer Attitudes and Behaviours
SSHRC · 2017 · Principal investigator
Using linguistic style to increase trust in political messages from "Across the Aisle"
Principal investigators: Packard, Grant
Keywords: Language; Persuasion; Trust; Source Cues; Politics; Social Media
Conversation Dynamics in Customer Care: The Impact of When and How Help Agents Speak on Customer Attitudes and Behaviours
Principal investigators: Packard, Grant
Keywords: (1) Marketing; (2) Customer Service; (3) Language; (4) Communication; (5) Psychology; (6) Econometric Analysis of Field Data
From CIHR, NSERC and SSHRC funding decisions: CIHR since 2008, NSERC since 1991 and SSHRC since 1998, including their latest published competition results.
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