Hamid Shirdastian, Bishop's University

Research

Customer relationship management Artificial intelligence Large language models Service providers Communication efficacy AI response consistency and depth Healthcare management Online education industry

Latest funding

Enhancing Customer Relationship in Service Industry: A Comparative Analysis of AI-Driven Communication Strategies
SSHRC · 2024 · Principal investigator
$30,478

All 1 grants and awards

Enhancing Customer Relationship in Service Industry: A Comparative Analysis of AI-Driven Communication Strategies

Principal investigatorSSHRC2024Insight Development Grant

Principal investigators: Shirdastian, Hamid

Keywords: Customer relationship management; Artificial intelligence; Large language models; Service providers; Communication efficacy; AI response consistency and depth; Healthcare management; Online education industry

$30,478

From CIHR, NSERC and SSHRC funding decisions: CIHR since 2008, NSERC since 1991 and SSHRC since 1998, including their latest published competition results.

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Applying for

Mention their SSHRC grant from 2024

Subject: Prospective PhD student: Customer relationship management Dear Professor Shirdastian, My name is [your name], and I am a [your current degree or role] at [your institution]. I am applying for a PhD position starting in [term and year]. Your research on customer relationship management connects closely to my own work on [your research topic]. [One or two sentences on what you did and what you learned.] I also saw your SSHRC-funded project "Enhancing Customer Relationship in Service Industry: A Comparative Analysis of AI-Driven Communication Strategies" (2024), and I would be glad to contribute to work in that direction. Are you accepting new PhD students for [term and year]? I have attached my CV and transcripts, and I would be glad to talk at a time that suits you. Thank you for your time. Kind regards, [your name]