This profile is built from public research funding records (CIHR, NSERC and SSHRC) and PubMed. We have not imported them from a Carleton University directory, so their courses may be missing. Find their university profile.
Research
Latest papers
How humanoid robots influence consumer preferences in the foodservice industry.
Appetite · 2026 · first author
Robots in the kitchen: The automation of food preparation in restaurants and the compounding effects of perceived love and disgust on consumer evaluations.
Appetite · 2025
Latest funding
- $78,172
When AI Speaks for Brands: Understanding Consumer Responses to AI-Generated Marketing Content
SSHRC · 2026 · Co-investigator
- $59,527
Understanding Consumer Responses to Innovation in the Age of Generative Artificial Intelligence
SSHRC · 2024 · Co-investigator
- $39,267
Childhood exposure to violence, maltreatment and adversity: Piloting a self-report study
SSHRC · 2024 · Co-investigator
2 publications.
How humanoid robots influence consumer preferences in the foodservice industry.
McShane L, Taylor N, Noseworthy TJ, Pancer E, Philp M
Robots in the kitchen: The automation of food preparation in restaurants and the compounding effects of perceived love and disgust on consumer evaluations.
Pancer E, Noseworthy TJ, McShane L, Taylor N, Philp M
When AI Speaks for Brands: Understanding Consumer Responses to AI-Generated Marketing Content
Principal investigators: Deng, Qi
Understanding Consumer Responses to Innovation in the Age of Generative Artificial Intelligence
Principal investigators: Pancer, Ethan
Keywords: Consumer psychology; generative artificial intelligence; innovation; psychological essentialism
Childhood exposure to violence, maltreatment and adversity: Piloting a self-report study
Principal investigators: Sanders, Jane E.
Keywords: violence exposure; trauma; adversity; adverse childhood experiences; self-report survey methodology
Understanding Chatbots: The Role of Threat and Anthropomorphism
Principal investigators: McShane, Lindsay
Keywords: Consumer Psychology; Consumer-brand Relationships; Chatbots; Service Agents; Anthropomorphism; Threat
When Emojis Backfire: Understanding the Effects of Emoji Schema Incongruity in Brand Social Media Communication
Principal investigators: Deng, Qi
Keywords: Consumer engagement; Digital marketing; Brand linguistics; Brand-consumer communication; Emoji
A "Slap in the Face": The 'Taking-it-Personally' Bias in Consumer-Firm Interactions
Principal investigators: McShane, Lindsay
Keywords: (1) Consumer-Firm Relationships; (2) Relational Value; (3) Respect; (4) Fairness; (5) Taking it personally; (6) Bias; (7) Rejection; (8) Intention
From CIHR, NSERC and SSHRC funding decisions: CIHR since 2008, NSERC since 1991 and SSHRC since 1998, including their latest published competition results.
Frequent collaborators
- Ethan Pancer and Lindsay McShane: 2 shared papers
- Ethan Pancer and Matthew Philp: 2 shared papers
- Lindsay McShane and Matthew Philp: 2 shared papers
- Marketing
- Other
Co-authors at Carleton University, colored by department. Thicker lines mean more shared papers; select anyone to open their profile and their own map.
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